Project Description

The report for this project has been published at:

During 2014-2015 Malatest International worked alongside Raukura Hauora o Tainui (Raukura) and the Commission for Financial Capability (CFFC) to develop the Sorted Whānau: Financial Capability Education and Problem Gambling Study. The aims of the study were to:

  • Explore the financial capability needs of Māori and Pacific problem gambling clients
  • Use information from the needs assessment to develop, in partnership with CFFC and Raukura, a financial capability education programme for Māori and Pacific gambling clients in the recovery phase of their treatment
  • Implement the financial capability education programme in partnership with CFFC and Raukura
  • Evaluate the programme to identify its impact on financial capability understandings and behaviours for Māori and Pacific gamblers and their family/whānau/aiga
  • Review and revise the financial capability education programme in response to evaluation findings and consider its transferability to other gambling service providers.

Malatest designed a mixed-methods research and evaluation approach which consisted of:

  • Needs assessment: A literature search and in-depth individual interviews with Raukura clients (Māori and Pacific problem gamblers/significant others) and staff members.
  • Evaluation: A logic model and evaluation framework were developed with Raukura and CFFC to theoretically ground the evaluation design. The evaluation included a document review (literature about problem gambling and financial capability education, and CFFC programmes and reports), observation (at all workshops), pre- and post-programme participant surveys, module feedback forms (completed after each workshop), and in-depth interviews with Raukura staff and management, CFFC, external programme facilitators, and clients after the programme.

The study showed that the Sorted Whānau programme improved financial understanding and decision-making, management of problem gambling behaviour and had the potential to influence long-term behaviour change for clients. Problem gambling service providers also improved their financial planning skills, setting financial goals, balancing cultural and financial priorities, and sharing financial learnings with others. The Ministry of Health’s Strategy to Prevent and Minimise Gambling Harm 2016/17 to 2018/19 identifies a commitment for research into a national programme for budgeting and financial capability for Māori and Pacific problem gamblers.